Hello
We have a Problem while creating a new sales order in Business by Design System if we use the payment metod "Creditcard" we normaly can save the sales order including the credit Card autorisations check. but if we want to release the customer demand, the system says that its not possible with the following note: "Release of order not possible; sales order Item 10 blocked"
We think, the Problem is, that we don't use a valid credit Card. But we need to use invalid credit cards, because all creditcard Transactions are managed over a webshop.
What we need is the following:
1. we need to create a sales order over the webshop with an invalid creditcard for each customer who is ordering over the webshop
2. we need to release the customer demand for such sales orders
Had any one the same Problem and maybe an easy solution to solve that Problem?
We tried to Change the Settings for the creditcard Autorisation. (see the screenshot attached)
I hope that someone can help us.
Thank you. Greating, Stefan Zumbach