Is it possible to block all outbound calls in SAP BCM System Configurator?
I see that you can choose a outbound number but cannot find where you can block them.
And if I block all outgoing calls can I open it for a few agents?
Is it possible to block all outbound calls in SAP BCM System Configurator?
I see that you can choose a outbound number but cannot find where you can block them.
And if I block all outgoing calls can I open it for a few agents?