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HR - CRM integration (7.0 and above). Organizational model

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Hello, Colleagues!

 

 

Recently we needed to replicate HR organizational model into CRM organizational model. We're on CRM 7.0 Ehp2. So we decided to follow a best practice guide to do this. And were surprised. Because we failed to find any actual information on the topic in best practices for our release. Neither C01 (organizational model for integrated scenario) nor C02 (organizational for standalone) have any information related to the HR-CRM integration. We examined other building blocks such as Connectivity and Cross-topic. Nothing in there.

 

Such situation is the the same in best practice for 7.0, 7.01, 7.02 versions.

We know that there is a building block C05 for SAP CRM 2007 available.

 

And recent discussions on SCN refer it. For example,

Integration Org Model with HR

Replicate HR Org Model from SAP ECC into SAP CRM

BTW, it's not easy to find it because on SAP Best Practices for Customer Relationship Management – SAP Help Portal Page best practice for SAP CRM 2007 version is currently available only in Finnish.

 

But it seems weird for me. For instance, in SAP CRM 7.0 best practice overview there is mentioned that HR-CRM integration is in the scope (slide 22).

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But where is it documented? Or why was it removed?


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